Our support services

Committed to supporting you.

Hamdar support services

With years of experience designing and implementing mobile and computer networking solutions, our consultants help you get the most out of our products.
We support the deployment of Hamdar products and help you meet your requirements for security, productivity, scalability, and continuity.

Technical support

Our support team is available 24 hours a day, 7 days a week, giving organizations the confidence that support is there at every stage.

Technical training

Whether you deploy Hamdar on your own servers or use our hosted service, we help you become familiar with deploying, using, and updating our products.

Organizational consulting

We provide guidance tailored to your organization, helping you make the best use of Hamdar’s enterprise mobile device management solutions to meet your needs.

Hamdar features

Device features and app management

Device features and app management


Administrators can control access to device features such as networks, calls, Bluetooth, and accounts. They can also specify which apps are allowed on the devices.

Location and time-based policies

Location and time-based policies


Administrators can enable or disable rules and policies based on an employee’s location and defined time periods.

Remote actions

Remote actions


Administrators can remotely lock or restart phones, erase data, and unenroll devices from management.

Monitoring

Monitoring


Hamdar supports location monitoring for organization-owned devices, along with monitoring app usage, app data consumption, calls, and text messages.

Private enterprise messaging

Private enterprise messaging


Employees can use Hamdar’s secure messaging environment to create groups and channels, send messages, make voice and video calls, and share files with colleagues.

Private app store

Private app store


IT administrators can provide employees with the apps their organization needs and keep those apps up to date.

Send notifications

Send notifications


Administrators can send notifications to the mobile devices of selected individuals or groups.

SIM card binding

SIM card binding


Administrators can use software controls to restrict devices to the SIM cards assigned when they are issued to employees, so users can only use the designated SIM cards.

Platform access levels

Platform access levels


Hamdar provides two access levels for the platform and management dashboard: administrators have access to all features, while operators have monitoring access only.

Which organizations can use Hamdar?


Our mobile device management solution is designed for organizations of all types and sizes.
You can deploy Hamdar on your own servers (on-premises deployment) or have us host it on our servers (Hamdar-hosted deployment).

Hamdar use cases